First and foremost, DrChopShop.com/DrChopShop.net is/are not affiliated with any previously mentioned brands or companies, and their logos/imagery is used in the strictest form of compliment to them.
By making a purchase at drchopshop.com/.net, you hereby agree to the terms set forth that all items are of custom nature and understand that due to this, there are NO REFUNDS ALL SALES ARE FINAL. I will do my best to make an unhappy owner happy, but also understand that you can't always make everybody happy. It is life.
All custom jobs will now have NO estimated time for completion. They will be done when they are done. The more emails I receive regarding them, the longer they will take, period. This is not a hobby, and there are a ton of projects coming in daily. Please be patient and you will get the best possible finished piece I can create. The weather is the biggest cause of delay with back ordered items from the manufacturer being second. I can't control either, so understand that now. Heat and humidity affect the finished piece, so I take care not to rush and subject any project to adverse conditions for the sake of hurrying things through. Sorry, but that's not going to change.
When you project is complete, photographs will be posted in the various social media outlets such as Facebook, Twitter, Instagram, Cerakote's Gallery Page, and the forums pertaining to your item. When you see the item posted, rest assured it should ship within the set shipping schedule for the week and you WILL receive tracking information. If you have not seen the item photographed, that means it is not finished, and please be patient as it will be soon. Be aware, the photographs are the sole property of www.DrChopShop.com/.net and DrChop. You may NOT use the photograph of your item, or any other photograph/image belonging to DrChopShop without prior approval. That especially means eBay uses or any other sales outlet. There is NO exception to this policy.
We ship to the address provided during checkout, however, if it is via PayPal, there MUST be a confirmed address prior to shipment. That is their policy for seller/buyer protection, and we do not bend that rule. Please be advised, any delays caused because of this will NOT be our responsibility. Unfortunately, those are the rules we must play by. Also please note, shipping provided in the cart is for DOMESTIC USA ONLY. Items deemed for international destinations must clear any and all costs of shipping prior to shipment. All international destined items will be shipped at FULL DECLARED VALUE. Period. All duties and taxes are the recipient's responsibility.
In light of recent errors on the part of the USPS, the ONLY Domestic USA shipping will be Fedex, NO PO BOX ADDRESSES and prices are reflective of this in the checkout. USPS will still be the standard for International or Non Continental US shipments. If you have a problem with the tracking status of a USPS based shipment, contact them. A tracer can usually resolve the problem, they do make a lot of tracking system mistakes, that is just OUT OF MY CONTROL. Please make sure your information is on the outside of the parcel. Too many times, items will go untouched for lengthy periods of time due to no customer info on the parcel. Packages aren't opened until time of processing, so we have no way of knowing if an item belongs to someone otherwise. This is especially common if you use a service to ship like Postal Annex, UPS Stores, Company Shipping Departments, and so on. Best to simply write your name at least on the box.
*DOES NOT apply to delays caused by mother nature, availability of supplies or back-ordered items from the manufacturers.